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Update Password: If you recently changed your MAILBIRD password, update it in your email client.
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Security Questions: Answer any security questions or use your recovery email or phone number if prompted.
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Refresh Mail App: Try refreshing your email app or browser.
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Check Spam/Junk Folders: Sometimes emails may be incorrectly filtered into these folders.
Search Function: Use the search function in your email to locate missing emails.
Restore from Trash: If you’ve accidentally deleted an email, check your Trash or Deleted Items folder for recovery options.
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Clear Cache and Cookies: Sometimes, clearing your browser’s cache and cookies can resolve display issues.
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FAQs
Q1. What should I do if I can’t send or receive MAILBIRD emails?
Check Connection: Ensure you have a stable internet connection.
Verify Settings: Confirm that your email settings are correct:
IMAP: imap.Mailbird.com, Port 993 (SSL/TLS)
SMTP: smtp.Mailbird.com, Port 587 (STARTTLS) or 465 (SSL/TLS)
Update Password: If your password was recently changed, update it in your email client.
Q2. How do I reset my MAILBIRD email password?
Password Reset: Visit the MAILBIRD password recovery page, enter your email address, and follow the instructions to reset your password using your recovery email or phone number.
Q3. Why is my MAILBIRD email not syncing?
Refresh: Try refreshing your email app or browser.
Check Sync Settings: Ensure synchronization is enabled in your email settings.
Update Software: Make sure your app or browser is up-to-date.
Q4. My MAILBIRD email account is locked. What should I do?
Account Status: Check if your account is locked or suspended.
Contact Support: Reach out to MAILBIRD support for assistance in unlocking or reactivating your account.
Q5. What if email attachments won’t open?
File Format: Ensure the attachment is in a supported format.
Update Software: Update your email app or browser to handle various file types.
Q6. Where did my emails go?
Spam/Junk Folders: Check these folders for misplaced emails.
Search Function: Use the search feature in your email to find missing emails.
Trash Folder: Look in your Trash or Deleted Items folder if you accidentally deleted them.
Q7. How can I fix issues with the MAILBIRD mail interface?
Clear Cache and Cookies: This can resolve display problems.
Try a Different Browser: Check if the issue persists in another browser.
For further assistance, call MAILBIRD support at +1-888-724-4906 or 1-808- 657-6221or +1-800-288-2020 (Help-Line).
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